Author – Grayson Hale

 Hi, I am Grayson Hale, Transportation Technology Consultant with 18+ years in U.S. toll systems and digital payment infrastructure. I hold an M.S. in Infrastructure Systems & Transportation Technology from the University of Michigan and certifications in PMP®, ITS, and toll operations. I specialize in toll billing, transponders, and account systems, creating clear guidance for drivers. 
 

Academic Background

• Intelligent Transportation Systems (ITS)
• Transportation Infrastructure Management
• Digital Payment Technologies
• Public Transportation Policy
• Infrastructure Compliance & Risk Analysis 

Certifications & Professional Development

• Project Management Professional (PMP®)
• Intelligent Transportation Systems (ITS) Foundations
• Electronic Toll Collection Operations Certification
• Digital Payment Security & Compliance
• Infrastructure Risk Management 

Professional Summary

Attribute                                      Detail
Profession                       Transportation Technology Consultant & Toll Systems Analyst

Experience                      18+ Years in U.S. Toll Operations & Digital Payment Infrastructure

Education         M.S. Infrastructure Systems & Transportation Technology – University of Michigan

Specialization                  Electronic Toll Systems, Toll Billing, Violation Resolution, ETC Operations

Location                           United States

Focus                                User-Friendly Toll Guidance and Transportation Support

Email                                 [email protected]